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How to Ensure A Roofing Company is Legit (6 Things to Look For)

February 21, 2024 | 5 min. read

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Dealing with an old or leaking roof and needing a roof replacement is frustrating enough. Now you have to decide on a roofing company that has good quality and can get the job done fast, but also won’t break the bank.

Selecting the right roofing company for your home improvement project is crucial to ensure quality workmanship, reliability, and peace of mind. With numerous options available, it can be challenging to differentiate between reputable companies and those that may fall short of expectations. 

Rescue My Roof has worked with homeowners for over a decade, helping them achieve fast, easy, and budget-friendly roofing solutions. Today, we’ll use our expertise to guide you through the steps of ensuring your next roofing contractor is reputable.

By following a few key steps and considering essential factors, you can confidently choose a roofing company that meets your needs and delivers excellent results. Ultimately, you’ll be able to spot the signs of a good contractor, and know which to avoid.

How Can You Tell If A Roofing Company Is Legit?

Roofing contractors are not as easy to find as plumbers or electricians, but hiring one who is licensed and certified can help you feel more secure about your decision.

Here are the top six things you can do to ensure your next roofing contractor is a good one. 

1. Research and Reviews

Before committing to a roofing company, conduct thorough research to gather information about their reputation, experience, and credentials.

Start by checking online reviews and testimonials from past customers on platforms such as Google, Yelp, or Angie’s List. Pay attention to both positive and negative feedback to get a comprehensive understanding of the company’s performance and customer satisfaction levels.

2. Credentials and Certifications

One of the first signs homeowners should look for is a lack of credentials.

A reputable roofing contractor should have proper licensing, insurance, and certifications. If a contractor cannot provide proof of these qualifications, it’s best to avoid working with them.

Without proper credentials, the contractor may not follow safety regulations, and you could be held liable in case of an accident. In Wisconsin, roofing contractors are required to get their Dwelling Contractor License from the Wisconsin Department of Safety and Professional Services. To apply for the license, contractors must take a 12-hour training course and meet the other requirements.

Additionally, Wisconsin dwelling contractors must maintain minimum liability insurance and provide workers’ compensation insurance to their employees. 

You may find licensing and insurance information on the contractor’s website. Otherwise, ask them to provide the paperwork when you meet for a roof estimate.

3. Experience and Expertise

Experience matters when it comes to roofing projects, as it indicates a company’s ability to handle various challenges and deliver high-quality results.

Inquire about the company’s years in business, the number of projects completed, and their expertise in the type of roofing material you prefer. A seasoned roofing contractor will have the knowledge and skills to assess your roof’s condition accurately and recommend the best solutions for repairs or replacements.

Additionally, the longer they’ve been in business, the more likely they are to still be around when you want to cash in on workmanship warranties. Look for a business that has been established for at least five years

4. Transparent Pricing and Contracts

Avoid roofing companies that provide vague estimates or pressure you into signing contracts without fully understanding the terms. A reputable company will offer transparent pricing, detailing the costs of materials, labor, permits, and any additional services upfront. 

They should also provide a written contract that outlines the scope of work, project timeline, payment schedule, and warranty information. Review the contract carefully and ask questions about any unclear provisions before signing.

5. Local Reputation and Presence

Opt for a roofing company with a strong local reputation and presence in your community. Local companies are often more invested in maintaining their reputation and providing excellent service to uphold their standing in the community. 

Ask for referrals from neighbors, friends, or family members who have had positive experiences with local roofing companies. Additionally, choose a company with a physical office or showroom that you can visit to discuss your project in person.

6. Warranty and After-Sales Service

A reputable roofing company stands behind its workmanship and offers warranties to guarantee the quality and durability of their installations.

Inquire about the warranty coverage for both materials and labor, and ensure that it is clearly stated in the contract. Additionally, ask about their after-sales service policy and how they handle warranty claims or repairs in the event of issues after the project is completed.

Roofing Contractor Red Flags

A roof is one of the essential components for protecting your home. A well-maintained roof can keep your home safe and dry for years. But what happens when your roof needs repairs or replacement?

You need to find a trustworthy and reliable roofing contractor. Unfortunately, not all roofing contractors are created equal.

Here are the seven red flags. If you see any of these problems – they are not the contractor for you.

1. Poor Communication

Good communication = a smooth roof installation. If your contractor has poor communication, it’s a red flag.

A good roofing contractor will communicate clearly and effectively with their clients. They should be able to explain the repair or replacement process and answer any questions you may have. 

If a contractor is difficult to reach, takes a long time to respond to calls or emails, or doesn’t provide clear details about the project, you should consider finding someone else.

You may be able to sense poor communication early on. If they don’t get back to you about scheduling your estimate or answering questions – find a contractor who respects your time.

2. High-Pressure Sales Tactics

Beware of contractors who use high-pressure sales tactics to get you to sign a contract.

A reputable contractor will provide an estimate and give you time to think about it. They won’t pressure you into signing a contract right away. If a contractor insists you sign a contract immediately, it’s best to walk away.

3. Lack of Written Contract

A written contract is essential when working with a roofing contractor. It should include details like the scope of work, timeline, payment schedule, and warranty information.

A contract protects the roofer and the homeowner. If a contractor refuses to provide a written contract, finding someone else is best.

4. No Physical Address

Be  cautious of contractors who do not have a physical address.

A reputable contractor will have a business address that you can visit. If a contractor only provides a PO Box or a phone number, they may not be a legitimate business.

Often, this is the case for what the industry calls “storm chasers.” They travel across the country to canvas areas hit by storms, do poor repairs to make money  and leave the homeowner with a low-quality roof.

Find local contractors in your area who have an address, good reviews, and a quality portfolio. If you have problems in the future, you know where to go and who to contact.

5. Short Business History

Most roofing companies will fail in two years. If you hire a newer roofing company, it may mean they won’t be there in the future when you want to cash in on workmanship warranties. 

It’s best to find a company with an established history and good reviews. If they’ve stayed in business for five or more years, it’s a sign they’ll still be around when you need them. 

Finding the Right Contractor

Selecting the right roofing contractor is a crucial step in ensuring the long-term success of your roofing project. By conducting thorough research, verifying credentials, and considering factors such as experience, transparency, and local reputation, you can confidently select a company that meets your needs and delivers exceptional results. 

Remember, investing time in finding the right contractor pays off in the form of a secure and well-protected home. Learn more with “Roofing Contractor to Avoid (The 7 Signs)” and “Top 8 Questions to Ask A Roofing Contractor.”Are you looking for a roofing contractor in southeastern Wisconsin? Rescue My Roof is a certified Atlas contractor. Contact us today to get a free estimate.